Transfer Agency Specialist (Investor Services) | Contract

Job Details

• Supports operational fund administration activities for funds with more intricate portfolio assets including processing transactions, tracking data, and compliance monitoring.         
• Coordinates fund administration activities with internal partners.
• Perform routine and non-routine client service and transactional support functions. Interacts with other organizational units/teams to ensure timely delivery of service, or resolution of issues. 
• Processes account related transactions per scheduled events/client authenticated direction. Following established procedures, answers inquiries, and resolves problems or issues.
• Tracks fund data and monitors compliance with all regulatory and client specifications.
• Investigates and corrects fund errors.  Escalates issues to senior team members.
• Integrates area knowledge with understanding of industry standards and practices to provide solutions to internal and external clients.
• Assists with the maintenance of process flows documentation, administrative summaries and standard operating procedures. 

Job Qualifications 

• Degree, in Finance, Accounting, Banking, Business Administration, or a related discipline.
• 3-6 years of relevant experience in Transfer Agency, Fund Administration, Investor Services, Fund Operations, Custody Operations, or Financial Services Operations.
• Good understanding of fund administration processes, investor servicing, transaction processing, and account maintenance.
• Experience processing financial transactions with a high degree of accuracy and attention to detail.
• Familiarity with regulatory, compliance, and operational controls within the asset management or financial services industry.
• Ability to investigate, analyze, and resolve operational issues and exceptions in a timely manner.
• Excellent client service orientation with the ability to respond to inquiries and manage stakeholder expectations effectively.
• Excellent communication and interpersonal skills, with the ability to collaborate across multiple teams and stakeholders.
• Knowledge of transfer agency platforms, fund accounting systems, or investment operations tools is advantageous